Account Deletion

If you have the app and can sign in

Go to Settings → Account, and select Delete my account. You'll be asked to confirm before the request is submitted.

If you can't or don't want to sign in

Email privacy@nandswholelife.com from your registered account email address to directly request deletion of your account. We may need to verify your identity before completing the request. You do not need to reinstall the app or sign in to make this request.

What gets deleted

• Your profile — display name, preferences, and account settings.
• Your wellness data — trackers, meal and workout preferences, and logged history.
• Your ability to sign in to N&S WholeLife.

What may be retained

Deleting your account does not automatically reverse any payment you have already made. We do retain limited transaction-verification and audit records — the provider's transaction reference, amount, status, event type, relevant dates, and your account identifier — for as long as reasonably necessary for payment support, fraud prevention, dispute handling, accounting, tax, and legal or regulatory obligations. See our Privacy Policy for full detail.

What happens after you request deletion

We will review your request — this may include verifying your identity — and our operator will personally confirm completion at your registered email. Requests are normally completed within 30 calendar days, though this target can pause where identity, fraud, legal or regulatory verification is genuinely outstanding. Completed payments are not automatically reversed, and limited transaction or audit records may remain afterward where legally or operationally necessary. If you requested deletion in-app, you'll see a confirmation in Settings once the request is received. If anything changes, or you want to check on or cancel a request, email privacy@nandswholelife.com.

N&S WholeLife — A product of N & S Confidence Reaction Services